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ABOUT THE POSITION

Otra Vez is hiring a full-time assistant manager who is passionate about fashion, organization, and productivity. This is a long term position; we are hoping to hire someone who will want to help us grow our small business. We are looking for someone who can assist with managing our sales team, creating visually attractive displays, monitor sales goals, and build relationships with our clientele. Overall, someone who wants to contribute to a positive atmosphere that is fun, professional, and team oriented!

RESPONSIBILITIES

Leadership:

  • Lead by example and model behavior that reflects the store’s values

  • Manage conflict in a calm and efficient manner

  • Monitor and improve customer service

  • Lead sales team toward weekly and monthly goals

  • Display a strong use of selling skills

  • Guarantee an advanced level of customer service through product knowledge

  • Plans, delegates, and follows up on expected tasks, assignments and activities to ensure expectations and objectives are met by sales team

Drive Business and Build Relationships:

  • Build and maintain new and existing customer/consignor relationships

  • Make sure visual and operational standards are met consistently

  • Ensure training of sales team and continuous coaching of team members to reach their fullest potential

  • Able to multitask calmly and efficiently during rush periods

  • Demonstrate a strong commitment to service – a genuine curiosity and interest in customers

Visual Merchandising:

  • Maintains visually appealing displays that are compelling to customers and represents our clientele base

  • Presents products in a unique mix of price and style

  • Demonstrates a passion for fashion by understanding current trends

  • Style outfits/products for social media

  • Understands the importance of product and visual presentation

Qualifications:

  • Retail experience is required [minimum of 2 years]

  • High School graduate [college degree preferred]

  • Ability to handle process of opening and closing store [keyholder]

  • Excellent verbal and written communication skills

  • Experience managing a team is preferred

  • Organization skills – able to plan and execute tasks efficiently

  • Problem solving skills

  • Strong merchandising skills

  • Ability to work 40 hours per week [8hrs - 5 days a week]

  • Reliable and flexible with schedule

BENEFITS

  • Performance based bonuses

  • Simple IRA with company match

  • Financial assistance with health insurance

 

INTERESTED? LET US KNOW.

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